2021 “Best of Promises Kept” Awards

December 20, 2021

Each year, we take customer care to new levels. An important part of our workplace culture at Egan Company includes recognizing those who exemplify this care in our annual “Best Of Promises Kept” awards.

Throughout the year, we receive narratives of “Promises Kept” that amplify stories of Egan employees providing exceptional customer service. At the end of the year, a few of these stories are chosen for the “Best Of” award, recognizing those that have gone above and beyond. Traditionally, these have been announced at an Employee Christmas Party;  this year, the awards were presented individually by Egan Company CEO Duane Hendricks and President James Ford. Honored employees were able to gather in a small group to celebrate.

Congratulations to the Individual and Team Promises Kept Award winners! See below to read the recognized stories:

Greg Dupont did a great job in the W5 UPS meeting. Not only was he prepared, but his ability to work around other’s schedules was superb. Greg made the facilities team look good. Thank you to Greg for being such a great partner – this is exactly why we appreciate YOU leading projects at JFB! Great job and thank you for your hard work!

– M. Frana, Maintenance & Operations Lead, General Mills

Dylan McDonah was a tremendous help during the Gustavus Nobel Hall project. He was always looking ahead, and not only for himself but for others as well. Dylan was always ahead of the curve. I went to him many times only to find out he already was taking care of it. He was very conscientious to make sure if he was not going to be there that I always had someone to go to. I think Egan is very lucky to have such a talented foreman. I just wanted to thank the Egan team and say that I look forward to working with Egan again – it was a pleasure!

-E. Miller, Superintendent, Kraus-Anderson

The Engineering Management Team for the 20 Washington Ave South project would like to thank the Egan team (Mike Kellner, Gibson Kellner, Jeromy Magill, and Andy Whalen) for the outstanding job they did with the installation of the new Notifier fire system. The building is a 7-story, single tenant building where the tenant was the prior longtime owner of the facility. Being prior owners, the tenant representative is very knowledgeable and protective of the building. We had several meetings and interactions with the tenant’s representative and Mike did a fantastic job describing his approach to transitioning to the new fire system. He provided timelines and addressed all the tenant representative’s questions and concerns. We feel the crew’s knowledge of fire systems and Mike’s presentation skills gave the tenant’s representative a sense of confidence that the project would go smoothly, which it did. Mike and the crew’s unending energy, attention to detail, and passion for the work, delivered a fire system that is well designed, easy to use, and simple to test. Kudos to the Egan crew for a job well done!

– T. Strum, Chief Engineer, Able Engineering Services

Share your experience with us or submit a Promises Kept recognition story by visiting our Customer Feedback page.